Cambridge IELTS General Training 8 Reading Test B Answers with Explanation / Consumer advice on buying shoes ,LOST CARDS,Recycling at work,How to answer any interview question,TALKING POINT

Consumer advice on buying shoes

Question No.	Answer	Keywords	Location	Explanation
1	TRUE	return unwanted shoes straightaway, receipt, shop, probably, give, refund	Step 1, Paragraph 1, Lines 1-3	"It is also likely that you will get one if you change your mind about the shoes and take them back immediately." It matches "will probably" and "return unwanted shoes."
2	FALSE	advised to accept, credit note, if, offered	Step 1, Paragraph 2, Line 1	"If you are offered a credit note, you don’t have to accept it." The statement contradicts the idea of being advised to accept it.
3	FALSE	factory, responsible, replacing, unwanted shoes	Step 1, Paragraph 3, Lines 2-3	"This isn’t true." The shop cannot claim it's the manufacturer's responsibility to replace unwanted shoes.
4	FALSE	can ask, any shoe shop, send shoes, Footwear Testing Centre	Step 3	"If the shop you are dealing with is covered, you can ask for the shoes to be sent to the Footwear Testing Centre." Only shops covered by the Footwear Code of Practice can be asked to send shoes.
5	NOT GIVEN	shops, prefer, give, credit note, rather than, change shoes	Step 1	There is no information provided about whether shops prefer giving a credit note over changing shoes.
6	TRUE	customer, contributes to, cost, faulty shoes tested	Step 3, Lines 3-4	"You pay £7 and the shop pays the rest." The customer contributes £7 towards the cost of having faulty shoes tested.
7	NOT GIVEN	procedure, making, legal claim, easier, Scotland	Step 4	There is no information regarding whether the procedure for making a legal claim is easier in Scotland.
8	TRUE	legal advice, forms, can be bought, certain shops	Last lines	"Some bookshops sell advice packs which contain the relevant forms." This confirms that legal advice and forms can be bought from certain shops.

LOST CARDS

Question No.	Answer	Keywords	Location	Explanation
9	D (make a phone call)	should you do, first, if, lose, credit card	First paragraph, Lines 1-2	"telephone the credit card company or bank as soon as possible." This confirms that you should make a phone call immediately.
10	B (a system for registering people’s card details)	Credit Card Shield	Paragraph 2, Lines 1-4	"Under the schemes, you file details of all your cards with a central registry." This describes Credit Card Shield as a system for registering card details.
11	B (get in touch with the relevant credit card companies)	contacted, Card Protection System, company will	Paragraph 2, End of paragraph	"the scheme’s staff make sure that all the companies whose cards you had are notified." This means the company will get in touch with relevant credit card companies.
12	B (a blank unsigned cheque)	fully covered, both banks and shops, if, lose	Section ‘CHEQUES AND GUARANTEE CARD’	"Unless you have been careless – by signing blank cheques, say – you will not have to pay for any forged cheques a thief uses." This indicates you are fully covered unless you sign blank cheques.
13	C (pay for anything the thief buys on it)	written, personal number, on, stolen card, may have to	Section ‘If your cash card is stolen’	"you can be made to pay back any sums a thief withdraws using your card unless the bank can prove gross negligence, such as writing your personal identification number on your card." This means you may have to pay if you wrote your personal number on the stolen card.
14	C (You may have to pay up to £50 of any stolen money)	what happens, if, cash card, stolen	Section ‘If your cash card is stolen’	"you can be made to pay back any sums a thief withdraws using your card, but only up to the time you report the loss and up to £50." This confirms you may have to pay up to £50 for stolen money.

Recycling at work – handy hints to employers 

Question No.	Answer	Keywords	Location	Explanation
15	(an) audit / (waste) audit	should be, carried out, before, starts, recycling	Section ‘Setting up a company scheme’, ‘Waste audit’	"Before starting a recycling scheme, perform an audit." This confirms that an audit should be carried out before recycling begins.
16	(duplex) printers	machines, help to cut, stationery budget	Section ‘Setting up a company scheme’, ‘Company Policy’	"Costs can be reduced by lowering consumption and using duplex printers." This suggests duplex printers help to reduce the stationery budget.
17	(educational) posters	can be displayed, workplace, publicise, recycling scheme	Section ‘Setting up a company scheme’, ‘Get everyone involved’	"Perhaps by putting up educational posters." This confirms that posters can be displayed to publicise the scheme.
18	(regular) newsletters	can be distributed, motivate, staff, recycle more	Section ‘Setting up a company scheme’, ‘Get everyone involved’	"Send out regular newsletters reporting on all waste improvements." This suggests newsletters can be distributed to motivate staff.
19	(writing) notes	unwanted paper, used for, office	Section ‘What to recycle and how’, ‘Paper’	"It can serve a variety of purposes before it is recycled, such as writing notes." This shows that unwanted paper can be used for writing notes.
20	(ceramic) mugs	can be bought, cut down, waste, produced by, staff refreshments	Section ‘What to recycle and how’, ‘Plastic cups’	"Get ceramic mugs that can be re-used." This suggests ceramic mugs can be bought to reduce waste from staff refreshments.
21	(to) charities	unwanted, PCs, be sent	Section ‘What to recycle and how’, ‘Electrical equipment’	"Consider donating your old computers to charities." This suggests unwanted PCs can be sent to charities.

How to answer any interview question

Question No.	Answer	Keywords	Location	Explanation
22	(some) politicians	warns, candidates, not to, imitate, ignore, questions, interviews	Paragraph 2, lines 1-4	"Unlike some politicians, who take no notice of press questions and immediately introduce a different topic in response." This confirms that politicians are the ones the candidates should not imitate.
23	formula	Interviews, recommended, follow, certain, to allow, communicate, main points	Paragraph 3, lines 1-3	"He advises candidates at job interviews to apply the formula Q = A + 1." This shows that candidates should follow the formula to communicate their points.
24	(company) employees	Senior executives, advise, candidates, request, information, before, interview	Paragraph 4, point 1	"Ask company employees questions prior to job interviews to gain as much insight as you can." This shows that candidates should request information from employees before an interview.
25	shareholder reports	candidate, can also learn, business, studying	Paragraph 4, point 1	"Find out how viable it is by reading shareholder reports." This confirms that candidates can study shareholder reports to learn about a business.
26	lies	head of an interview, training firm, advises, people, avoid telling	Paragraph 4, point 3	"It’s important to steer clear of lies at all costs." This advises avoiding lies during interviews.
27	benefited / benefitted	job interview, one executive, explained, considerably, from, previous failure	Paragraph 4, point 4	"He mentioned he had been involved in many successful turnarounds and one that failed...how I’d benefited in many ways from going through that experience." This shows that the executive explained how he had benefited from a previous failure.

TALKING POINT

Question No.	Answer	Keywords	Location	Explanation
28	TRUE	most people, speak, second language, New Zealand, born, another country	Paragraph 1, lines 4-5	"A small percentage of whom were born in New Zealand" means most of the people who speak two or more languages were born outside New Zealand.
29	NOT GIVEN	most New Zealanders, believe, good, teach children, second language	Second paragraph	No information provided on most New Zealanders' beliefs about teaching children a second language.
30	NOT GIVEN	Chinese, most common, foreign language, New Zealand	Paragraph 3 and 15	The text mentions Chinese but doesn’t say it is the most common foreign language.
31	FALSE	some languages, develop, intelligence, more than others	Paragraph 3, lines 2-5	"It doesn’t matter whether they are learning Maori or German or Chinese" shows that no specific language develops intelligence more than others.
32	A (Cathie Elder)	children learning, two languages	Paragraph 4, lines 1-3	"Children who speak more than one language sometimes learn one language more slowly" suggests they may learn one language faster.
33	C (Susanne Dvorak)	unexpectedly, difficult to raise, bilingual child, New Zealand	Paragraph 7, lines 1-4	Susanne Dvorak thought raising a bilingual child would be easy but faced difficulty.
34	C (Susanne Dvorak)	daughter, sometimes, speaks, mixture, two languages	Paragraph 9, lines 1-2	"Speaks half and half" means her daughter speaks a mixture of two languages.
35	B (Brigitte Halford)	children’s attitudes, language, depend on, general social attitudes	Paragraph 10, first lines	"This depends a lot on the attitudes of the societies in question" suggests social attitudes influence children's language attitudes.
36	A (Cathie Elder)	not important, which language, parents speak, their children	Paragraph 12, lines 2-3	"In whatever language they speak well" means it's not important which language parents speak.
37	D (Joanne Powell)	learning, second language, provides, opportunities, learn, another culture	Paragraph 14, lines 3-4	"Open the door to another culture" means learning a second language provides opportunities to learn another culture.
38	E (Donna Chan)	speaking, second language, provides, work opportunities	Paragraph 15, last lines	"Being bilingual definitely opens doors" means speaking a second language provides work opportunities.
39	A (Donna Chan), C (Tiffany Dvorak)	stopped, speaking, one language, as, child	Paragraph 8, lines 2-3 and Paragraph 15, lines 2-3	Both Tiffany and Donna stopped speaking one language as children.
40	B (Susanne Dvorak), F (Joanne Powell)	think, their children’s language, may develop, as, get older	Paragraph 13, lines 3-5 and Paragraph 14, lines 1-2	Both Susanne and Joanne think their children’s language may develop as they get older.