IELTS Speaking Part-2 A time you solved a problem through the internet

Describe a time you solved a problem through the internet

You should say:

·         When and what it was

·         How you solved this problem

·         How long it took to solve the problem

·         And explain how you felt about it

To be perfectly honest, I think I use the internet on a daily basis to solve one problem or another. I cannot imagine life without it because as soon as I am struggling with anything, I turn to the internet for help.

I recently bought a new computer and when I set it up, everything was working fine until I tried to print a document and a box appeared on the screen which said ‘Unable to find printer’. I’ve had the printer for a good few years and I couldn’t find the instructions that came with the printer when I bought it. I consider myself to be computer literate, but everything I tried didn’t work and I was becoming increasingly exasperated/infuriated/annoyed. After half an hour of connecting and reconnecting the printer to the PC, it was still not working so I went on YouTube.

Within a couple of minutes, I found a video of someone explaining how to connect my make and model of printer to a computer. The video was great – to the point, no waffle and really easy to follow. Although the internet and, in particular, YouTube is great, sometimes you need to watch loads of nonsense before they get to the bit that is useful. I have even watched many videos and got to the end and I still didn’t know how to resolve the problem.

Anyway, like I said, this video had the solution to the problem and I followed it step by step, pausing it between each stage and within a couple of minutes the printer was working. In the past, in the dark ages before the Internet was invented, I don’t know what we did to solve problems. I guess you always had to get someone else to do it for you whereas now you can fix many things yourself and, to be honest, this is a godsend.

Describe a Time You Solved a Problem Through the Internet

Recently, I faced a technical issue with my new computer that led me to solve the problem using the internet. After setting up my new computer, everything was functioning perfectly until I tried to print a document. To my dismay, a message appeared on the screen saying “Unable to find printer.”

The printer I was using was a few years old, and unfortunately, I couldn’t locate the original setup instructions. Although I consider myself reasonably tech-savvy, I found that my usual troubleshooting steps weren't resolving the issue. After about half an hour of repeatedly connecting and disconnecting the printer from the computer, I was growing increasingly frustrated.

In my exasperation, I turned to YouTube for assistance. I quickly found a video specifically addressing the issue of connecting my printer model to a computer. The video was straightforward, focused, and easy to follow, which was a relief. Sometimes, finding a useful tutorial online can be a challenge, as many videos include unnecessary information before getting to the solution. However, this particular video efficiently guided me through the steps to resolve the problem.

Following the video’s instructions, I paused between each step to ensure I was doing everything correctly. Within just a few minutes, the printer was successfully connected and operational. This experience made me appreciate the convenience of the internet. Before the advent of online resources, solving such problems often meant relying on external help or waiting for technical support. Now, with a few clicks and searches, many issues can be resolved independently.

In summary, using the internet to troubleshoot and solve this problem not only saved me time but also empowered me to handle technical issues more effectively. It reinforced my appreciation for the vast resources available online and how they can be a true lifesaver in moments of frustration.

Vocabulary and Phrases Table

Vocabulary/Phrase	Bangla Meaning	Russian Meaning	Hindi Meaning
technical issue	প্রযুক্তিগত সমস্যা	техническая проблема	तकनीकी समस्या
functioning perfectly	পুরোপুরি কাজ করছে	работает идеально	पूरी तरह से कार्यशील
to my dismay	আমার হতাশার জন্য	к моему огорчению	मेरी निराशा के लिए
setup instructions	সেটআপ নির্দেশিকা	инструкции по настройке	सेटअप निर्देश
tech-savvy	প্রযুক্তি সংবেদনশীল	разбирающийся в технике	तकनीकी जानकारी वाले
troubleshooting steps	সমস্যা সমাধানের পদক্ষেপ	этапы устранения неполадок	समस्या निवारण के चरण
exasperation/infuriation/annoyed	হতাশা/ক্রোধ/অসন্তোষ	раздражение/гнев/досада	हताशा/क्रोध/निराशा
connected and disconnected	সংযুক্ত এবং বিচ্ছিন্ন	подключен и отключен	जुड़ा हुआ और काटा हुआ
YouTube	ইউটিউব	YouTube	यूट्यूब
straightforward	সরল এবং পরিষ্কার	простой и понятный	सीधा और स्पष्ट
focused	মনোনিবেশিত	сосредоточенный	केंद्रित
unnecessary information	অপ্রয়োজনীয় তথ্য	ненужная информация	अनावश्यक जानकारी
tutorial	পাঠ্যক্রম	учебное пособие	ट्यूटोरियल
operational	কার্যকর	рабочий	कार्यशील
advent	আবির্ভাব	появление	आगमन
external help	বাহ্যিক সহায়তা	внешняя помощь	बाहरी मदद
technical support	প্রযুক্তিগত সহায়তা	техническая поддержка	तकनीकी समर्थन
resolve independently	স্বাধীনভাবে সমাধান	решать самостоятельно	स्वतंत्र रूप से हल करना
vast resources	বিশাল সম্পদ	обширные ресурсы	विशाल संसाधन
lifesaver	জীবন রক্ষা কারী	спасатель	जीवन रक्षक